top of page

FAQs

Here you will find answers to some of the most common questions about VauntCourier services. If you have any other questions, please feel free to contact us.

  • What if I receive another tax form after I've filed my return?
    If you've already e-filed or mailed your return to the IRS or state taxing authority, you'll need to complete an amended return.
  • How long do you keep my filed tax information on file?
    VauntCourier retains your information for as long as your account is active or as needed to provide you services. VauntCourier may retain or use your information as necessary to comply with policies, legal obligations, resolve disputes, and enforce agreements. The IRS requires me to retain filed tax returns for a period of at least three years.
  • Is there an age limit on claiming my child as a dependent?
    To claim your child as a dependent, your child must meet either the qualifying child test or the qualifying relative test: To meet the qualifying child test, your child must be younger than you and either younger than 19 years old or be a "student" younger than 24 years old as of the end of the calendar year. There is no age limit if your child is "permanently and totally disabled" or meets the qualifying relative test. In addition to meeting the qualifying child or qualifying relative test, your child must also meet all the other tests for claiming a dependent: Dependent taxpayer test Citizen or resident test Joint return test
  • How do I notify the IRS my address has changed?
    There are several ways to tell the IRS that your address has changed: IRS FORM - Use IRS Form 8822, Change of Address or IRS Form 8822-B, Change of Address or Responsible Party-Business. TAX RETURN - Use your new address when you file your tax return. WRITTEN STATEMENT - Send the IRS a written statement with your: Full Name Old Address New Address Social Security Number (ITIN or EIN) Mail your written statement to the address where you filed your last return.
  • If I claim my child who is a full-time college student as a dependent, can my child claim their own personal exemption when they file their return?"
    If you claim you're an exemption for your child, they can't claim their own personal exemption on their income tax return. Your child should check the box on their return that someone else can claim them as a dependent.
  • Can I receive a tax refund if I owe for a prior year's federal taxes since I am currently making a payment under an installment agreement payment plan?
    No, one of the conditions of your installment agreement is that any refund due to you, the IRS will automatically apply against the taxes you owe. Because the refund isn't applied towards your regular monthly payments, continue making your installment agreement payments as scheduled until you pay your liability, including accrued penalties and interest in full.
  • To qualify for Head-of-Household filing status, do I have to claim my child as a dependent?"
    Generally, to qualify for the Head-of-Household filing status, you must have a qualifying child or dependent. However, a custodial parent may be able to claim the Head-of-Household filing status with a qualifying child even if he or she released a claim to exemption for that child.
  • Are you part of the VAT, Legal Department, or Wiesbaden Tax Center?
    No, we are not affiliated with the USAG VAT or Legal Office. VauntCourier is a private Tax Service contracted and “approved” through the Army & Air Force Exchange Service (AAFES). Free tax services, including the Wiesbaden Tax Center, were withdrawn in 2019 do to issues with manpower and complexities of military tax situations.
  • Do you provide your services directly on a US Army Garrison?
    Yes! VauntCourier has a Tax Preparation Office on Clay Kaserne, Bldg. 1046, next to the Barber Shop. During the tax season, we operate at this On-Post location on TUE, WED & FRI from 09:30-16:30 by appointment, walk-ins are welcome. MON & THU we are also available at our Wiesbaden Office. For detailed information about our office hours, locations and directions go to Contact & Locations
  • How do I get help with my return that was prepared at VauntCourier?
    Go to CONTACT and choose your preferred method of contact. VauntCourier will contact you.
  • How much does your Tax Service cost for a Tax Return in 2023?
    Our rates for a standard Tax Return are $140 for Federal and $100 for State as outlined in detail on our Tax Services page. Rates may however vary, depending upon your tax situation.
  • Do you provide cost estimates in advance?
    An always honest and fully transparent pricing structure for all the services we offer is one of the things VauntCourier is committed to. Therefore, we will be happy to provide you with a cost estimate in advance based on your personal tax or financial situation.
  • At which location are you available and what services are provided there?
    At our Clay Kaserne office we only provide Tax Preparation Services. From January to end of May (Tax Season), we are available by appointment on Tuesday, Wednesday and Friday, 09:30 – 16:30 CET, but walk-in customers are also welcome. We are available to you by appointment not only during the Tax Season, but also year round for tax and financial services in our Wiesbaden office (near Hainerberg) or for tax matters in our Clay Kaserne office.
bottom of page